Thank you for visiting James Van Sicklen, DDS (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how your personal information is collected, used, and disclosed by James Van Sicklen, DDS through our website, https://jamesvansicklendds.com, and our related services. This Privacy Policy is intended to meet the requirements of the California Consumer Privacy Act (CCPA) and other applicable California privacy laws.
1. Scope and Acceptance
By using our website or services, you acknowledge you have read and understood this Privacy Policy. If you do not agree with our practices, please discontinue your use of our website and services. This Privacy Policy applies to information we collect:
- On our website at https://jamesvansicklendds.com
- Through email, text, and other electronic messages between you and our website
- When you contact us via phone or other offline methods for inquiries related to our dental practice
Address: 1372 W Robinhood Dr Ste E, Stockton, CA 95207 Email: [email protected] Phone: (209) 951-3436
2. Information We Collect
2.1 Personal Information You Provide
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Contact Information: Name, email address, phone number, mailing address.
- Appointment Information: Requested appointment date, reason for appointment, insurance details (if provided).
- Payment Information: If you make a payment through our services, you may provide billing information such as credit card details or insurance information.
- Communications: Any personal information you provide when you contact us, such as questions, inquiries, or feedback.
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your visit, including:
- Device Information: IP address, operating system, browser type, device type (desktop, mobile).
- Usage Information: Dates and times of your visits, the pages you viewed, and how you navigated our site.
- Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our site. For more details, see Section 5.
2.3 Health Information
Our website may allow you to provide certain health-related information in the context of inquiries, appointment bookings, or patient forms. If such information is collected in connection with providing dental services, it may be protected by the Health Insurance Portability and Accountability Act (HIPAA). For more information on how we handle Protected Health Information (PHI), please contact us directly or request a copy of our HIPAA Notice of Privacy Practices.
3. How We Use Your Information
We use the information we collect for various business purposes, including to:
- Provide Dental Services: Schedule and confirm appointments, communicate with you regarding treatment plans, billing, and insurance-related matters.
- Respond to Inquiries: Answer questions, handle feedback, and provide customer support.
- Improve Website Functionality: Analyze usage patterns to enhance user experience, content, and layout.
- Process Payments: Handle billing and insurance claims, as applicable.
- Marketing and Promotion: Send newsletters, offers, or updates about our services, unless you opt out of such communications.
- Legal Compliance: Comply with applicable legal and regulatory obligations, respond to lawful requests, and enforce our agreements and policies.
4. Sharing Your Information
We may share your personal information in the following circumstances:
- Service Providers: We may share personal information with vendors or contractors who assist us in maintaining and operating our website, processing payments, or providing other administrative services.
- Legal Compliance: If required by law, regulation, or legal process, or in response to a government request, we may disclose your personal information.
- Business Transfers: In the event of a merger, acquisition, or other transfer of all or substantially all of our assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share your personal information for any other purpose disclosed to you and with your consent.
We do not sell or share your personal information with third parties for monetary or other valuable consideration. If we ever decide to do so, we will provide you with prior notice and the right to opt out.
5. Cookies and Tracking Technologies
We use cookies and similar technologies (such as web beacons and pixels) to automatically collect information when you visit our website. These technologies help us:
- Remember your preferences
- Understand and save your preferences for future visits
- Compile aggregate data about site traffic and interactions to improve user experience
You can control cookies through your browser’s settings. However, disabling cookies may limit certain features and functions on our website.
6. Third-Party Links
Our website may contain links to third-party websites, plug-ins, or services that we do not control. We are not responsible for the privacy practices of those third-party sites. We encourage you to review the privacy policies of each site you visit.
7. Your California Privacy Rights (CCPA/CPRA)
California residents have specific rights regarding their personal information under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). This section describes how we fulfill those rights and how California residents can exercise them.
- Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the sources from which we collected it, the purpose for collecting or sharing it, and the categories of third parties with whom we share it.
- Right to Delete: You can request that we delete any personal information we have collected about you, subject to certain exceptions.
- Right to Correct: If you believe personal information we maintain about you is inaccurate, you can request that we correct it.
- Right to Opt-Out of Sale or Sharing: We do not sell personal information. If in the future we engage in such activity, you will have the right to opt out.
- Right to Limit Use of Sensitive Personal Information: If we collect sensitive personal information, you may have the right to limit how this information is used or disclosed, subject to certain exceptions.
To exercise any of the above rights, California residents may contact us by email at [email protected] or call us at (209) 951-3436. We may request additional information to verify your identity before processing your request.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, or disclosure. Despite these measures, no method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security.
9. Children’s Privacy
Our services are not directed to children under the age of 13 (or other age as required by local law), and we do not knowingly collect personal information from children. If you believe we might have any information from or about a child without parental consent, please contact us immediately, and we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. When we do, we will post the updated policy on this page with a new “Last Updated” date. Your continued use of our website after any changes means you accept those changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
James Van Sicklen, DDS Address: 1372 W Robinhood Dr Ste E, Stockton, CA 95207 Email: [email protected] Phone: (209) 951-3436
Effective Date: January 1, 2025
By using our website, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of our site following the posting of changes to this policy will be deemed your acceptance of those changes.